Forcepoint Secure Web Gateway Review

Effective spam filter, blocks ransomware links, and is easy to configure

What is our primary use case?

I use this product for email filtering.

What is most valuable?

The spam filter is very effective.

It does a good job of detecting ransomware links in email and then blocking them.

What needs improvement?

We have a lot of false positives, which is one area that can be improved. At the same time, there is a lot of spam that still gets by the filter.

The engine should be enhanced because some malware still gets by the filter.

The login for emails should be more advanced.

For how long have I used the solution?

I have been using Forcepoint Web Security for four years.

What do I think about the stability of the solution?

This service is very stable.

What do I think about the scalability of the solution?

It is easy to scale. I can set up more than one Exchange server and more than one domain. We have about 600 users in the company and we do not plan on increasing at this time.

How are customer service and technical support?

We obtain support from the local partner, rather than from Forcepoint directly.

Which solution did I use previously and why did I switch?

Prior to this, I was working with Websense. 

How was the initial setup?

It is a cloud-based deployment so the initial setup is not complex. There are a couple of things to configure, pointing them to your mail servers, but it is easy and straightforward. 

What about the implementation team?

We only require a single person for maintenance.

What's my experience with pricing, setup cost, and licensing?

The price of this product should be reduced to make it more competitive.

What other advice do I have?

In summary, this is a good product and I highly recommend it. However, it is important to remember that suitability will vary depending on the environment.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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