Forcepoint Secure Web Gateway Review

We are getting a high value return from our deployment

What is most valuable?

Forcepoint Web Security is a complete web security solution, not just a web filter, like many other solution offerings. The customization and control of URL filtering and the integration with other Forcepoint solutions are great features.

How has it helped my organization?

It has definitely added to the security level of the company network and keeps out accidental or purposeful web traffic that can be malicious or inappropriate.

What needs improvement?

I am looking forward to the full integration of the endpoints that they offer for web security and DLP.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

It was already done when I came onboard. I have made significant improvements to the deployment.

What do I think about the stability of the solution?

Not once after the deployment was corrected. Although, we do have an issue with the Real-Time Monitor service stopping on occasion.

What do I think about the scalability of the solution?

No, this solution can be scaled quite high as long as you understand how to expand the architecture.

How are customer service and technical support?

Customer Service:

Customer service is at an extremely high level.

Technical Support:

The technical support has improved drastically over the three years that I have been administering it.

Which solution did I use previously and why did I switch?

I have, but at a different company.

How was the initial setup?

it was a fairly straightforward implementation.

You need to plan it out carefully, so your deployment is good.

What about the implementation team?

This was and continues to be an in-house deployment.

What was our ROI?

We are getting a high value return from our deployment.

What's my experience with pricing, setup cost, and licensing?

Make sure to understand your environmental needs. Take your time scoping the project, otherwise you will have hardship later on down the road.

Which other solutions did I evaluate?

Yes, others were evaluated.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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