Forcepoint Web Security Review

Technically good...too much administration required..one of the best reporting..poor customer support


What is most valuable?

Email web and DLP

How has it helped my organization?

Organisation of emails

What needs improvement?

Support

For how long have I used the solution?

1 year

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

Yea, loads of issues.

How are customer service and technical support?

Customer Service:

2 out of 10

Technical Support:

6 out of 10

Which solution did I use previously and why did I switch?

Yea Bluecoat, Websense has more features.

How was the initial setup?

Straight forward

What about the implementation team?

Vendor - 8 out of 10

What was our ROI?

Better

What other advice do I have?

I expect timely support....

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarRishard Baderoon (Qualys )
Real User

Hi Krishnaraj

I suggest you find a good reseller partner. Our company provides technical support and has received the highest of accolades for websense implementation and support.

If you need assistance let me know and ill see where we can help.