Forcepoint Web Security Review

The latest deployment was a fairly smooth transition and stability has been good with this version of code


What is most valuable?

Real-time category protection.

How has it helped my organization?

There is less need to investigate if a site is malicious. The majority of site gets reported.

What needs improvement?

  • Database synchronization failures
  • Encrypted packet inspection

For how long have I used the solution?

10 years.

What was my experience with deployment of the solution?

The latest deployment was a fairly smooth transition, but previous upgrades and hardware replacements have been very painful.

What do I think about the stability of the solution?

Stability has been good with this version of code (can say the say with previous versions).

What do I think about the scalability of the solution?

No, but we have stayed with the same scale and have not needed to scale anything.

How are customer service and technical support?

Customer Service:

They are okay. We haven't needed to deal with them too much.

Technical Support:

Depends on what tech you get.

Which solution did I use previously and why did I switch?

Prior to my position here, but I would know what.

How was the initial setup?

Our environment is complex, so it is hard to say.

What about the implementation team?

We implemented using a vendor team.

What was our ROI?

I don't track this.

Which other solutions did I evaluate?

Due to staffing needs, we did not consider other solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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