ForeScout CounterACT Review

The most valuable feature for us is the real-time alerting of newly connected devices. The reporting could be a bit more intuitive and user friendly.


What is most valuable?

The most valuable feature for us is the real-time alerting of newly connected devices, whether they are approved or unapproved devices on our network.

How has it helped my organization?

Since our implementation of CounterACT, it has kept us aware of unapproved devices attempting to connect to our network which pose security threats.

What needs improvement?

The reporting could be a bit more intuitive and user friendly.

For how long have I used the solution?

I have used CounterACT for two years.

What was my experience with deployment of the solution?

There were many issues with deployment, but these were largely due to our own network architecture issues.

What do I think about the stability of the solution?

There were many issues with stability, but these were largely due to our own network architecture issues.

What do I think about the scalability of the solution?

There were many issues with scalability, but these were largely due to our own network architecture issues.

How are customer service and technical support?

I'd rate ForeScout's technical support as fair-to-good.

Which solution did I use previously and why did I switch?

We did not have a previous NAC solution in place prior to CounterACT.

How was the initial setup?

The initial setup was complex.

What about the implementation team?

We used a vendor team for the implementation.

What other advice do I have?

Do your homework ahead of time. Ensure that you have up-to-date network maps and that understand your network's architecture.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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