What is most valuable?
Integration with Identity repository and managing SAML2.0 SSO & Federation; provides a simple upgrade from Sun OpenSSO to OpenAM and ForgeRock
OpenIDM; runs seamlessly with the Sun Identity Connector Framework; Unified Platform; lightweight Infrastructure; Connected Security; Developer-friendly AM solution.
How has it helped my organization?
The product was used mainly to migrate from Sun IAM suite. The integration has been smooth and the costs have been significantly reduced.
What needs improvement?
Reporting and Analysis capabilities seem to be less mature.
Business strategic partnership model with multiple parties across marketing and sales needs improvement.
Implementation, integration capabilities and support model are still evolving and posing a risk of poor quality.
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
I did, but I would rather blame my LDAP infrastructure. No significant issues with the product had been encountered that are worth mentioning.
What do I think about the scalability of the solution?
How are customer service and technical support?
3; on a scale from 1-5 (1=worst, 5=best).
Which solution did I use previously and why did I switch?
The key driver had been the migration from Sun IAM.
How was the initial setup?
Migration involved analysis and solution design. The setup was of medium complexity.
What about the implementation team?
The solution was implemented by a vendor. Level of required expertise was 3 on a scale from 1-5 (1=worst, 5=best).
What was our ROI?
Cost, increased time to market.
Which other solutions did I evaluate?
I evaluated Oracle Identity suite, TIM/TAM.
What other advice do I have?
It may not have a complete suite of best-in-class IAM capabilities compared to some of the market leaders; however, they are maturing steadily and rapidly expanding the portfolio with OpenDJ and OpenIDM. It’s easy to configure and yes, it’s open source!