ForgeRock Review

The integration has been smooth and the costs have been significantly reduced.


What is most valuable?

Integration with Identity repository and managing SAML2.0 SSO & Federation; provides a simple upgrade from Sun OpenSSO to OpenAM and ForgeRock OpenIDM; runs seamlessly with the Sun Identity Connector Framework; Unified Platform; lightweight Infrastructure; Connected Security; Developer-friendly AM solution.

How has it helped my organization?

The product was used mainly to migrate from Sun IAM suite. The integration has been smooth and the costs have been significantly reduced.

What needs improvement?

Reporting and Analysis capabilities seem to be less mature. 

Business strategic partnership model with multiple parties across marketing and sales needs improvement. 

Implementation, integration capabilities and support model are still evolving and posing a risk of poor quality.

For how long have I used the solution?

3 years

What was my experience with deployment of the solution?

Nothing significant.

What do I think about the stability of the solution?

I did, but I would rather blame my LDAP infrastructure. No significant issues with the product had been encountered that are worth mentioning.

What do I think about the scalability of the solution?

No significant issues.

How are customer service and technical support?

3; on a scale from 1-5 (1=worst, 5=best).

Which solution did I use previously and why did I switch?

The key driver had been the migration from Sun IAM.

How was the initial setup?

Migration involved analysis and solution design. The setup was of medium complexity.

What about the implementation team?

The solution was implemented by a vendor. Level of required expertise was 3 on a scale from 1-5 (1=worst, 5=best).

What was our ROI?

Cost, increased time to market.

Which other solutions did I evaluate?

I evaluated Oracle Identity suite, TIM/TAM.

What other advice do I have?

It may not have a complete suite of best-in-class IAM capabilities compared to some of the market leaders; however, they are maturing steadily and rapidly expanding the portfolio with OpenDJ and OpenIDM. It’s easy to configure and yes, it’s open source!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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2 Comments
author avatarFounder at a tech services company with 1-10 employees
Consultant

Hi Sam - thanks for sharing this review! I am working on an IAM strategy with my company of over 60,000 employees/contractors with a reasonably large global footprint (NA, EMEA, Asia). Can you share some basic info about the complexity of your organization and whether you feel ForgeRock OpenIDM (provisioning) is suitable for larger organizations, such as mine? I am looking for testamonials that OpenIDM is scalable, configurable, and stable. thanks!!

author avatarMember of the Advisory Board at a tech services company with 51-200 employees
Consultant

Hi Doug, did you receive some feedback from Sam. What is the status of your project now?

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