What is our primary use case?
We are an academic institution and our primary use of FortiADC is for student registrations. In the month that I have been using this solution, it seems to be working fine. It is a trial version and I am using it as a virtual appliance, rather than a physical one.
How has it helped my organization?
Our students can use this solution to view communication that has been published, including for courses. It can be viewed using computers connected to the internet, phones, and other mobile devices.
What is most valuable?
The most valuable feature is the SSL offloading. TSL and SSL offloading are both very good features.
This solution improves security for servers by offering data loss protection.
What needs improvement?
FortiADC is complex to configure so the interface should be improved. The commands that you need to use are complex.
For how long have I used the solution?
I have been evaluating FortiADC for about one month.
What do I think about the scalability of the solution?
The platform is very easy to scale because it's virtual. You just buy licenses and increase the hardware when needed. We have as many as 3,000 users, although not all of the time. We probably have about 1,000 concurrent users. All of them are students.
How are customer service and technical support?
The FortiADC technical support has responded to my questions and resolved issues.
Which solution did I use previously and why did I switch?
I have used Brocade, which is now obsolete and the company did not release a similar product. Brocade was a good product with good performance, but I need new firmware and I can't upgrade it. It is restricted to TLS version 1.0 only, whereas I need to use TLS 1.1, 1.2, or 1.3. TLS 1.0 has weak encryption.
The initial setup of Brocade was complex and the company could not make the configuration easier. You needed experience because it is mostly operated through the command-line interface. It is similar to a Cisco product in this way. I was able to complete the setup on my own by reading the documentation that was available on the internet.
Which other solutions did I evaluate?
I am currently evaluating FortiADC and Kemp.
The Kemp solution lacks information and the graphical interface is not very good. Also, Kemp has given us no support.
I was interested in evaluating a solution by Barracuda but I could not get a trial version.
What other advice do I have?
The suitability of this solution depends on the users and the company. Load balancing is very important for big companies. They need to use it for TSL and SSL offloading.
I am not interested in additional features. I only want FortiADC to work fine as it catches security breaches and increases performance.
Overall, FortiADC is a good product, although it is complex to configure.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?