Fortinet FortiAnalyzer Review

It gives us reporting features, which are helpful in the case of troubleshooting and audit purposes. It should have straightforward customized reports.


What is our primary use case?

This product is only used for logs and reporting.

How has it helped my organization?

It gives us reporting features, which are helpful in the case of troubleshooting and audit purposes.

What is most valuable?

It has detailed reporting, e.g., user-wise reporting, threat analysis, etc. It also gives you live logs, which can be really helpful during troubleshooting. 

What needs improvement?

It should have customized reports as well. While it currently has them, you need to write a script which is not straightforward.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

I would rate it as a two out of 10. The technical support takes at least two days to reply on any ticket post raised on their website. 

Which solution did I use previously and why did I switch?

We did not have a previous solution.

How was the initial setup?

Initial setup is straightforward, and it has an easy setup.

What's my experience with pricing, setup cost, and licensing?

It depends upon the company.

Which other solutions did I evaluate?

We evaluated SonicWall and Cisco.

Which version of this solution are you currently using?

5.2.5
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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