Fortinet FortiDB [EOL] Review

Stable with a good interface and excellent technical support


What is our primary use case?

We are using the solution to secure the applications which are on the cloud. We also use it to secure our traffic and our network at our organization's office.

What is most valuable?

The solution overall is good. All of the features are useful and working well for us.

The technical support provided is excellent.

The solution is very good at preventing intrusions. You can definitely rely on this solution to cover your security.

The pricing of the solution is fair.

The interface of the solution is quite stable.

What needs improvement?

Some use case analyses could be improved.

In some cases of port forwarding, the creation of LIPs needs improvement. For every instance you have to create a new iteration. If there was an option by which you could create a LIP on a single console, it would be helpful.

For how long have I used the solution?

I've been using the solution for about ten years now.

What do I think about the stability of the solution?

The solution is 100% stable. We haven't experienced any issues or witnessed any bugs or glitches. Overall, it's been great.

What do I think about the scalability of the solution?

When you use the cloud version of the solution, you will find the solution is quite easy to scale. We haven't had any problems expanding the solution so far.

We have close to 80 people on the solution currently.

How are customer service and technical support?

The solution's technical support is excellent. We've been more than satisfied with the level of assistance they've provided.

The way it works is quite straightforward. You simply raise a ticket with them and they will contact you to assist.

Which solution did I use previously and why did I switch?

Before using Fortinet, we used Sophos. We weren't happy with Sophos. It just didn't perform well when it came to preventing attacks. It didn't work well for us, so we switched. We find Fortinet much stronger when it comes to preventing proxy traffic.

How was the initial setup?

The initial setup is straightforward.

It took us less than an hour to have everything set up and deployed.

A company only needs one person to handle the deployment.

What about the implementation team?

We handled the implementation ourselves. We didn't need an integrator or reseller to assist us with deployment.

What was our ROI?

If you're talking about an IT infrastructure, or about hardware, or VMware, yes, there's an ROI. However, when it comes to data security, it's hard to quantify the benefits of the solution.

What's my experience with pricing, setup cost, and licensing?

The pricing has been fine for us overall. We don't find it overly expensive. 

It is about two times higher than what Sophos charges. However, when you compare support and the scalability of the solution, it's much better and well worth the extra money.

I'm not aware of any additional costs on top of the licensing costs.

Which other solutions did I evaluate?

We didn't evaluate other options before choosing Fortinet. We went straight from using Sohos to deploying this solution.

What other advice do I have?

I'm a Fortinet partner and work with all of the Fortinet products.

I'd rate the solution ten out of ten.

I'd let other potential users know that this solution is quite easy to use. As long as users have some basic knowledge of networking, and how to apply a firewall, they won't have any trouble with it.

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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