Fortinet FortiGate Cloud Review

Easy to use with good support, but reporting needs improvement

What is our primary use case?

We are resellers who provide this solution to customers who require a firewall.

How has it helped my organization?

Also, it covers all of security use cases that you might have as a firewall.

What is most valuable?

The most valuable feature of this solution is the stability, it's actually tailored for that. 

It has many useful tools, such as managing wireless connections. If you have access points from the same vendor then you can manage them through FortiGate using the sandbox.

It's easy to use, it's straightforward, easy to configure, and to configure to your needs.

What needs improvement?

Reporting is an area that can be enhanced. It is not always beneficial, and you have to buy an additional license to get the type of reports that you're looking for.

There are often releases of the new firmware, which requires upgrades often. This is an inconvenience for customers as they have to have a maintenance window and turn off the internet until the upgrade is complete.

In the future, they could integrate with a third-party reporting tool such as Crystal Reports or Power BI, which might be beneficial, as it currently requires an additional license.

For how long have I used the solution?

I have been working with FortiGate Cloud since 2015.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

For the cloud, it is scalable because its nature. When it comes to the on-premises version, you are limited by your hardware.

With the Cloud, you can enhance or increase your cloud instance as your environment grows.

How are customer service and technical support?

Technical support is wonderful. They are one of the good companies that provide really good technical support.

How was the initial setup?

The initial setup is easy. Provided that you have your requirements clear, it is not complex. If you do not have clear requirements then it's like any other technology and it will be complex.

If you have your requirements ready and you what you want to achieve then it's straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing is mid-ranged, it's not very expensive but it's not the cheapest or most affordable in the market.

What other advice do I have?

When you have FortiGate, you subscribe to the FortiCloud in order to have certain intelligence.

This solution is good but there are many areas that need improvements.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

**Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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