Fortinet FortiGate IPS Review

Practically perfect in every way with superior marks for the VPN services

What is our primary use case?

We just use it for intrusion detection and prevention.  

What is most valuable?

I think that the VPN software used through FortiGate is what our clients appreciate the most. They get secure reliable connections without lag.  

What needs improvement?

I have been pretty satisfied with the application as it is. I am pleased with the layout and how everything is integrated. Sometimes we will have a client who has a firewall that is not FortiGate, and often times we are able to convince them to switch over to using FortiGate as their solution because of our recommendations.  

On a little different subject, the software for antivirus that we usually use with FortiGate is called Webroot. I know that some of our Apple / Mac clients experience some issues with the integration of that product. The integration, in that case, is not seamless. That is an issue that could be addressed.  

For how long have I used the solution?

We have been using Fortinet FortiGate IPS (Intrusion Prevention Service) since February of 2020. So that is about seven or eight months.  

What do I think about the stability of the solution?

The FortiGate product is very stable.  

What do I think about the scalability of the solution?

We have not scaled the use of the product much during the time that we have used it. Because we have small business clients and we usually are involved in offering other lower-end firewalls, I am not familiar with scaling FortiGate up because our clients are generally not poised for short-term growth. Our clientele is always 500 or fewer employees and so it is a pretty straightforward implementation and common, smaller user group size.  

How are customer service and technical support?

I have not had to reach out to technical support. That is actually one of the reasons why I think we are pretty satisfied with the software and hardware: we have not had to reach out. I am the senior technician here and if I have not had to reach out to FortiGate support yet, that is a pretty good track record.  

How was the initial setup?

The initial setup is straightforward. Just click a button and it is there in a short amount of time. Nothing complicated about the setup.  

What's my experience with pricing, setup cost, and licensing?

The pricing for FortiGate IPS is competitive with other products in the category.  

What other advice do I have?

On a scale from one to ten (where one is the worst and ten is the best), I would rate FortiGate IPS as a ten-out-of-ten. It is just that good.  

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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