What is our primary use case?
I'm primarily using the solution for security purposes, and also for managing the network for various companies. I am deploying it for uniting management statuses, in order to be able to manage everything inside and to control security policies. It can fight against attacks to the system or for email searches. It is basically a central management security appliance.
What is most valuable?
We find it's good for managing the network and offers good defense against attacks.
Technical support is great. It's really fast.
Overall the solution is pretty user-friendly. It has a good dashboard and is pretty easy to navigate.
The pricing is excellent. It's much less expensive than Cisco.
What needs improvement?
The only thing is sometimes you have to learn with CLI. For those not familiar with CLI it can be an issue. It would be ideal if we could avoid using CLI. If you make a mistake in the command line, it's harder to detect. It would be much better if they had a user-friendly GUI.
The initial setup is complex.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The solution is very stable. You don't have to worry about bugs or glitches. I tend to wait and not upgrade to the latest version right away to ensure this is the case.
What do I think about the scalability of the solution?
The solution is scalable. If you need to expand it, you can. We have it at a variety of networks and sites with no problem.
We have 120 users that are connected to a minimum of 80 computers and a minimum of 15 servers, which is great. The solution is working and it is still stable even across all of these devices and servers. We have multiple networks inside as well, so we are not only on one network. We set them separately, which is why the initial setup for us was quite complex. We're through with that though.
How are customer service and technical support?
The technical support is pretty good. they're pretty knowledgeable and responsive, especially when you get to the Level 3 techs.
Which solution did I use previously and why did I switch?
We previously used CheckPoint. Unfortunately, they didn't have a very good service, especially in technical support, and therefore we decided to switch.
How was the initial setup?
For our organization, the initial setup was not straightforward. It was pretty complex. That's due to the fact that we had many networks to set up and many sites to take into account.
What about the implementation team?
We set up the solution ourselves, although we did work closely with Fortinet as part of their bundle package.
What's my experience with pricing, setup cost, and licensing?
The licensing is paid on a yearly basis.
Which other solutions did I evaluate?
I evaluated Palo Alto. They didn't have the complete solution we wanted. Neither did Juniper, which we also looked at. We looked into possible having Cisco, however, Cisco is too expensive.
When we looked at Cisco, we also evaluated Meraki, which is a part of Cisco. It did not have what we needed either.
What other advice do I have?
We are using the 200E in our environment. We had 200D before.
We're not using the latest version of the solution, which is 6.4. I like to wait on new versions to see if it is stable before deploying it. I like to take my time and avoid headaches where possible.
I would recommend the product to other organizations. It's got great bundle options which make it a very good choice - and it's much cheaper than Cisco.
Which deployment model are you using for this solution?
Which version of this solution are you currently using?