Fortinet FortiGate Review

Scales well, but the technical support needs to be improved

What is our primary use case?

We are a solution integrator and FortiGate is one of the security products that we implement for our clients.

What needs improvement?

The support is the main thing that needs to be improved.

For how long have I used the solution?

We have been using Fortinet FortiGate for five years.

What do I think about the scalability of the solution?

This product is definitely scalable. Our clients range from small to medium-sized businesses.

How are customer service and technical support?

The technical support needs to be improved, and I would rate them a six out of ten.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

This is a product that I would recommend.

I would rate this solution a seven out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
More Fortinet FortiGate reviews from users
...who work at a Comms Service Provider
...who compared it with Cisco ASA Firewall
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
523,372 professionals have used our research since 2012.
Add a Comment
ITCS user