What is our primary use case?
We have been using the FortiGate antivirus software for a couple of years, as of mid-July. The hardware solutions for the firewall, we have been using for less than a year.
We are using FortiGate 80E for a medium-sized office. I am pretty satisfied with it. It has performed well. The primary use is to protect the internet traffic for a medium-sized office, up to fifty users, using a local domain with a not so intensive cloud traffic. Generally, it is just to protect the internet access for all the users in the network.
Also, we are using VPN at external locations to the office, which FortiGate supports.
How has it helped my organization?
It give us the liberty to let us do our jobs.
What is most valuable?
- There is an easy process for configuring it, and it is straightforward to implement the device from scratch.
- It has a somewhat diverse device interface, but if you have one day to play with it, you can easily find whatever you need.
- All types of policies need to be installed, then all the parameters are configured. It is not very demanding,
What needs improvement?
At first glance, the interface for the device is very confusing. However, every version is getting better.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
I have had no concerns with the stability so far.
What do I think about the scalability of the solution?
We have been in no position to upgrade our number of users. So, I cannot judge this aspect of the product.
How is customer service and technical support?
They provides local support. I have been using them only for some site blocking. They are pretty efficient in this. They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
Which solutions did we use previously?
We had a server acting as our service-based firewall, so no solution for firewall.
FortiGate is my first actual solution for firewalls.
How was the initial setup?
The initial setup was very straightforward.
What's my experience with pricing, setup cost, and licensing?
It provides mid-sized company pricing.
What other advice do I have?
Most important criteria when selecting a vendor: We have specific procurement rules, then we specify the technical specifications. After that, whoever is cheapest should get the job.
Disclosure: I am a real user, and this review is based on my own experience and opinions.