Fortinet FortiGate Review

The most valuable feature is the policy routing and application control


What is our primary use case?

Our primary use case is for our small company. It is basically for users on the LAN-side. So, it is just for browsing mostly.

What is most valuable?

The most valuable feature is the policy routing and application control. In addition, the firewall will act as a call-switch. So, the performance within the LAN is good.

What needs improvement?

The UI could be improved. 

For how long have I used the solution?

More than five years.

How are customer service and technical support?

We sometimes wait 30 to 40 minutes to get a tech engineer. But, then they are pretty good. Whenever I call for a problem they will assist me and correct me and they will fix up the call. Only one they are sure we have solved the problem will they disconnect from the call. Whenever the issue arises, they're available to help.

Which solution did I use previously and why did I switch?

I also have prior experience with SonicWall.

How was the initial setup?

The initial implementation was straightforward.

What's my experience with pricing, setup cost, and licensing?

I do not have personal experience with the pricing of the solution because my boss has been taking care of that aspect of the relationship with the solution.

Which other solutions did I evaluate?

SonicWall has a better UI solution.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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