Fortinet FortiGate Review

Offers good threat protection and stability


What is our primary use case?

We use Fortinet FortiGate as a firewall. On some particular days, when our network traffic is very busy, we use a separate debit line. We need additional monitoring to know whether our production was cut by peak rates or not.

How has it helped my organization?

It satisfies all of our requirements.

What is most valuable?

The most valuable feature is the threat protection. With many users, I've found an issue where sometimes I need to monitor the traffic that I need to filter.

What needs improvement?

We have many users currently with this solution. One issue that I have had is that sometimes I need to monitor the traffic, so I need to filter it according to the user and which user is using it the most. I experience a bottleneck most of the time, particularly at peak time when the number of contracts and users are at maximum. We feel a kind of bottleneck.

When I first entered the log section, I could not find any results. I did not find any proof, i.e. reporting and analytics on the speed and network availability were not optimized. I could not find any such log from the server, maybe Fortinet could improve this service.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Fortinet FortiGate is stable.

What do I think about the scalability of the solution?

Fortinet FortiGate is scalable for our users. Right now, we have almost 70 users. We do not have any plan to increase our usage of FortiGate. For maintaining the firewall solution, one staff member is enough.

How are customer service and technical support?

We are very well satisfied with the Fortinet technical support.

If you previously used a different solution, which one did you use and why did you switch?

We had been using another solution for approximately ten years. The product was not up to date, so we were not getting any support for it.

How was the initial setup?

The initial setup is straightforward. The total amount of deployment time required depends upon the number of users. Fortinet FortiGate automatically corrects any mistakes you make in the installation process.

What other advice do I have?

I cannot find anything lacking in Fortinet FortiGate. I would rate it a nine out of ten. We advise other users to go for Fortinet.

There is a back-up service that needs to be included with the firewall support.

I have the requirement to filter what information goes to the user to see which user require the most bandwidth and other resources. When there is a disconnection, that should be shown somewhere in the reports.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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