Fortinet FortiGate-VM Review

Easy to use with a straightforward installation and good performance


What is our primary use case?

We primarily use the solution for the firewall capabilities and security.

What is most valuable?

The solution is easy to use. It's not overly difficult.

The product is quite stable. We didn't have any issues related to stability at all.

The performance overall is very good.

The installation process is straightforward.

The pricing is okay.

We've found the scalability to be good.

What needs improvement?

There should be a bit more automation.

There could be more integration capabilities.

Technical support could be better.

The solution needs more features surrounding event log management.

For how long have I used the solution?

We used the solution for three or four years.

What do I think about the stability of the solution?

The solution is very stable. It's reliable and the performance is good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution is quite scalable. If a company needs to expand the solution, it has the capabilities to do so.

We have about 500 people on the solution currently.

We've since moved away from the solution to a cloud-based product. We don't intent to increase usage for that reason.

How are customer service and technical support?

We would like the technical support to be slightly improved. We aren't completely satisfied with it at this time.

How was the initial setup?

The initial setup is not complex at all. It's very straightforward. It's simple.

I can't recall exactly how long the deployment process took.

We had two technicians that handled the implementation. It doesn't take a lot of people.

What's my experience with pricing, setup cost, and licensing?

We found the pricing to be okay. It's reasonable and not too expensive.

What other advice do I have?

We were customers and end-users of the product. That is no longer the case.

We've moved off of the product recently. We wanted a cloud-based option and therefore we switched. 

Overall, I would recommend the solution. I would rate it at a ten out of ten.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

500-series
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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