Fortinet FortiMail Review

Protects us from email spam and phishing attempts, and is a good multi-tenant solution


What is our primary use case?

We are a solution integrator, and we have been selling this product to our customers. We have three years of experience with it.

This is primarily used for anti-spam, in front of Microsoft Office 365.

This solution is deployed in a public cloud environment.

How has it helped my organization?

This solution has protected us from email spam and from phishing.

What is most valuable?

The most valuable features of this solution are anti-spam, sender reputation, and antivirus.

This is a good multi-tenant solution.

What needs improvement?

The web console management interface could be improved.

The documentation can be improved.

What do I think about the stability of the solution?

The stability of this solution is ok. It is always up.

What do I think about the scalability of the solution?

This solution is very scalable.

The companies using this solution have between one hundred and two hundred people. We do plan to increase our usage of this solution.

How are customer service and technical support?

Technical support is very competent and quick to answer our questions.

If you previously used a different solution, which one did you use and why did you switch?

Prior to this solution, we used products from Cisco and Trend Micro. We switched mainly because of the price. 

How was the initial setup?

The initial setup of this solution is very easy.

The deployment took between two and three days.

What about the implementation team?

We implement this solution for our clients and deploy it using our in-house team.

Maintenance of this solution is automatic.

What was our ROI?

We have seen ROI with this solution.

What's my experience with pricing, setup cost, and licensing?

The licensing model for this solution is better because it is based on the box and not the number of users.

Which other solutions did I evaluate?

I was already familiar with many solutions, so we did not evaluate other options before choosing this one.

What other advice do I have?

This solution contains all of the features that we need. 

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
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