Fortinet FortiMail Review

An extremely stable and scalable solution with excellent technical support


What is our primary use case?

The primary use of the solution is for email protection and protection against spam.

What is most valuable?

The anti-spam and anti-virus features are the most valuable.

What needs improvement?

It would be nice if we could manage the solution from the cloud so I could handle things off-site if necessary.

What do I think about the stability of the solution?

The solution is 100% stable.

What do I think about the scalability of the solution?

The solution is very scalable. It can handle a lot of emails. We have about 2000 users here in Ghana.

How are customer service and technical support?

Technical support is great. They're available 24/7 and their response time is typically within the hour.

If you previously used a different solution, which one did you use and why did you switch?

I didn't previously use a different solution. My engineers may have used Barracuda in the past.

How was the initial setup?

The initial setup of FortiMail is a little complex, but this is normal because it is a newer solution. It took about three days to deploy it. You only need about two people for deployment and maintenance.

What about the implementation team?

I am an integrator; I handle the implementations myself.

What other advice do I have?

It is one of the best solutions on the market. I would highly recommend them.

I would rate the solution ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
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