What is our primary use case?
FortiManager is a virtual appliance, you can have it in a cloud, buy your own license, or pay for the solution as a service. It's very helpful because you can manage many products from other customers, just from the cloud, which is where you administrate domains for all the customers you might have. You only have one point of deployment of the new FortiGates, for example, FortiSwitches, FortiAPs with a single click that you do not need to deploy the configuration on a unit itself. So it means, for example, you can just send the new boxes to new offices and from the cloud FortiManager, you just let some technical guy send it to the internet. It gets the serial number of the FortiManager. It can be paired and the configuration can be directly downloaded. You don't even need to touch the box physically. So that's an amazing feature.
What is most valuable?
For the whole security fabric from Fortinet, with a simple click you can see if some workstations or services are affected by an attack. You can really easily quarantine it, check the solution, and fix it. It's very good from a security perspective.
What needs improvement?
Fortinet is releasing quite a lot of new versions and I would say that most of the versions are not well tested before they're pushed out. Even the new versions sometimes are a bit buggy before it's all correct.
For how long have I used the solution?
I have been using FortiManager for six to seven years.
What do I think about the stability of the solution?
We don't have any issues with stability.
What do I think about the scalability of the solution?
How are customer service and technical support?
Our support was often sent to a foreign country and they didn't speak good English. But the second level of support was all perfect.
Which solution did I use previously and why did I switch?
Checkpoint has a kind of manager that is similar. I think Palo Alto and Cisco have something similar as well.
How was the initial setup?
The initial setup was straightforward and so simple. You don't need to know the functionality that much and it guides you on how to deploy it correctly. It's quite simple to set up as a solution.
The deployment takes a few days.
What other advice do I have?
I would rate it a nine out of ten.
It does not make much sense if you only have one FortiGate. If you have multiple devices and you can share some kind of templates or configuration template for security rules then this is a product you should use.
In the next release, there should be a little bit better of a deployment for applications that should also be relevant for mobile phones.