Fortinet FortiManager Review

Nice interface, good support, and the intrusion prevention features improve our security


What is our primary use case?

The primary use case is internal security domain protection in corporate sites.

What is most valuable?

The most valuable feature is intrusion protection.

Everybody is quite happy with the way that the graphical user interface works.

The redundancy and resiliency are quite good.

What needs improvement?

We have experienced a series of minor bugs that necessitated contacted technical support on several occasions.

For how long have I used the solution?

I have been dealing with Fortinet FortiManager for about four years.

What do I think about the stability of the solution?

This is a resilient product. There are bugs in the system but the vendor has been very responsive in terms of fixing them or looking to them. None of the bugs were major, so we just had to use work-arounds until a new version came out that fixed them.

What do I think about the scalability of the solution?

Scalability with FortiManager is fine.

The ability to upgrade, or downgrade if necessary, is very good.

How are customer service and technical support?

We have made quite a lot of support calls to deal with bugs and other issues. The technical support is very responsive and there was no problem with it. I would say that they are excellent. My only problem is that we needed them perhaps slightly too often.

How was the initial setup?

The initial setup is very straightforward.

Our deployment took about six months in total, although we were limited in resources and the requirements of operational handover. My engineering group has to stick to documentation and testing and requirements from the operations team. There were no issues with the deployment. Rather, that is how long it generally takes.

What about the implementation team?

Our in-house team is responsible for deployment and maintenance. We have about 10 engineers, although they support all of our networking products.

What's my experience with pricing, setup cost, and licensing?

There are features that come at a cost that is in addition to the standard license.

What other advice do I have?

In general, I have no serious concerns about this product so I have no problems recommending it. It has all of the features that I need, as far as I'm concerned. Certainly, there's nothing that would cause me to suggest that people not use it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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