Fortinet FortiManager Review

Reasonably priced, and the centralized management helps to consolidate network security operations


What is our primary use case?

We are a solution provider, reseller, and distributor. Fortinet FortiManager is one of the security products that we implement for our customers.

How has it helped my organization?

FortiManager is a benefit to our clients who have several Fortinet products in their ecosystem. For example, they may have different products such as FortiGate firewall, FortiAnalyzer, and FortiSandbox, and they can orchestrate them from FortiManager.

It also allows for multitenancy, where we can manage the security solutions of several different customers.

What is most valuable?

Fortinet has the option of synchronization in the cloud, so you can manage everything if you have a cloud account.

FortiManager supports orchestration in distributed environments and provides features such as automation and profiling. It allows you to push the configuration for new deployments, which makes the setup of new systems easier.

It fits well into either NOC or SOC environments to assist with managing the overall security solution.

What needs improvement?

The GUI and the whole process of configuration should be improved.

The response times from technical support need to be a bit quicker.

For how long have I used the solution?

I have been working with FortiManager for about two years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

It is scalable, although if you are managing hardware appliances then there are some limitations. If you are using the VM then you can just upgrade your license and add resources.

How are customer service and technical support?

The technical support wait times are long and this is an area that should be improved. Raising a ticket through the portal will sometimes take more than 24 or 48 hours. The response time definitely needs to be a bit quicker.

Which solution did I use previously and why did I switch?

I work with a variety of security vendors and have a lot of experience with Fortinet products. I also work with solutions from McAfee and Palo Alto.

I have also worked with the Cisco DNA Center and they have some futuristic options in the interface.

How was the initial setup?

The initial setup is not complex and it will take only one or two hours to get the appliance online. After this, it will take time to populate the configuration with all of your assets. There is a lot of planning involved in this stage.

What's my experience with pricing, setup cost, and licensing?

In comparison with other products, the price of FortiManager is reasonable.

What other advice do I have?

In terms of deployment options, it has a lot of options for enterprise-level organizations such as telcos and banks. Overall, I think that this product is okay.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
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