Fortinet FortiSIEM Review

Stable and pretty affordable


What is our primary use case?

We primarily use it for all of our cloud space and for firewalls,and AWS security services etc., for example, for the email, Cloud watch and AWS security HUB

How has it helped my organization?

Single pane of glass for security issues

What is most valuable?

There's a great feature on the solution that allows us to analyze security issues and incidents. It automatically allows us to trace any incident. It's an invaluable aspect of the solution. 

The solution has a relatively low cost.

We find the solution to be stable.

It's my understanding that the solution can scale well.

What needs improvement?

The solution needs to be form flow diagram automatically with AWS platform

For how long have I used the solution?

I've only been using the solution for the last six months.

What do I think about the stability of the solution?

The solution is stable. It's very reliable. There aren't bugs or glitches. It doesn't freeze or crash.

What do I think about the scalability of the solution?

I personally have never tried to scale the solution. That said, the solution is scalable and companies shouldn't have any issue expanding it as needed.

The solution is being used pretty extensively in our organization and we have several teams on it.

How are customer service and technical support?

We've definitely called technical support in the past when we have run into issues. We've been satisfied with the level of service they provide. We always get a proper response and they're always ready to resolve any issues we have. We are able to close tickets very quickly because they are so knowledgeable and responsive.

How was the initial setup?

The solution was fairly complex. However, this was due to the fact that we had to do a lot of configurations at the outset. The solution didn't make the process easy for us. Typically, it's easy to implement and I would be able to handle the process myself.

It took us about 15 days to deploy everything on our end.

What about the implementation team?

Implementation was done by Fortinet's Professional Service Team which was quite satisfactorily 

What's my experience with pricing, setup cost, and licensing?

The solution is very cost-effective compared to competitors. We just need to pay licensing and support costs. There aren't added costs beyond that.

Which other solutions did I evaluate?

We didn't previously look at other solutions. We saw that Fortinet fit our needs, and therefore we chose it.

What other advice do I have?

We're a public utility, so we just use the solution. We don't have a business relationship with the company.

We use the latest version of the solution.

We use a variety of Fortinet solutions at our organization. For example, we integrate the complete AWS cloud space into that all FortiSIEM.

I'd recommend the solution to other organizations, especially those that are cost-conscious. Compared to there solutions' it's rather easy to implement.

I'd rate the solution overall seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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