What is our primary use case?
Simple to use by specialists and end users, very nice phone and app to use with your smartphone. Fortinet increases the security by SIP encapsulating over SSL.
How has it helped my organization?
- Integration with all SIP phone devices or apps
- It is simple, useful and its cost/benefit is very good.
- Very fast installation.
What is most valuable?
- SIP over SSL encapsulation to improve security and masquerade SIP protocol
- Very simple user experience.
What needs improvement?
- Actually, Amazon Alexa is integrated by the factory, but we prefer Google Home voice assistant.
- Possible integration with Skype4Business in Office 365 environment because now it is possible with Lync Server.
For how long have I used the solution?
One to three years.
Which solution did I use previously and why did I switch?
Which other solutions did I evaluate?
3CX, but its cost/time to improve was not comparable with FortiVoice.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Dec 12 2018