What is most valuable?
We are similar to our customer implementation. We provide a switch, we have provided even the firewall, Apache, and SolarWinds solutions. So when we are talking about Apache, completely it is taken out first. Then monitoring or patching with iPhones, it is much better. It is very simplified when comparing it to any other product. I think the product doesn't have challenges. I didn't find any challenges with Fortinet Wireless.
What needs improvement?
Documentation could be improved.
For how long have I used the solution?
I have been using and selling Fortinet Wireless for 13 years.
What do I think about the stability of the solution?
We have been very happy with the stability of the product.
What do I think about the scalability of the solution?
Fortinet Wireless is very scalable.
How are customer service and technical support?
Once you have a subscription, it works. After that, you open tickets with their technical support. There's no other challenge. We haven't needed to contact technical support as everything is pretty straightforward.
How was the initial setup?
In many of my other previous companies, Fortinet Wireless has been used. I haven't had many challenges. Apart from that, when I became a system integrator, I found that It's really good when comparing it to any other product or it is much better in terms of features that the customer requires.
What about the implementation team?
I have my own team who are satisfied with the product. There are two or three engineers on the team. They normally handle the implementation of Fortinet Wireless.
What's my experience with pricing, setup cost, and licensing?
The licensing is all contained in the purchase and implementation. The customer will look at the licensing at purchase and make sure all is in order. All the subscriptions that are relevant for the purchase and maintenance are involved. The implementation will be monitored and have a secure wireless connection.
Which other solutions did I evaluate?
We have a partnership with Sophos also. But with Sophos, we have a lot of customers, more than with Fortinet. When you compare the features and, reliability and performance, Fortinet is better.
What other advice do I have?
Fortinet Wireless is a very good product, in terms of reliability and in terms of configuration also. I would rate Fortinet wireless at a nine out of ten.