What is Freshdesk?UNIXBusinessApplication

Get the report
Helped 765,234 peers since 2012

Featured reviews

Freshdesk market share

The market share of Freshdesk in the Customer Experience Management category is 2.2% and it decreased by 71.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
February 2024
Customer Experience Management
More related categories:
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
23%
Media Company
7%
Comms Service Provider
6%
Real Estate/Law Firm
6%
Educational Organization
6%
Retailer
6%
Manufacturing Company
6%
Government
5%
Financial Services Firm
5%
Energy/Utilities Company
4%
Non Profit
3%
Construction Company
3%
University
3%
Healthcare Company
3%
Insurance Company
3%
Wholesaler/Distributor
2%
Outsourcing Company
1%
Legal Firm
1%
Consumer Goods Company
1%
Hospitality Company
1%
Recreational Facilities/Services Company
1%
Logistics Company
1%
Performing Arts
1%
Pharma/Biotech Company
1%

Compare Freshdesk with alternative products

Learn more about Freshdesk

Product Video

Freshdesk customers

Related questions