What is our primary use case?
We use an ETERNUS model for our storage device and we use Veeam Backup for backup and replication of it. Our backup and replication platform can store hundreds and hundreds of terabytes and we use the Fujitsu Data Duplication Appliance to assist with this.
What is most valuable?
The most valuable feature of this solution is its simplicity. You just connect some cables and it is easy to use.
What needs improvement?
Imagine that you have two customers writing data to your appliance. You have two repositories, each one for each customer. If you need to know the real space used for each of them, you can't. Using the graphics and data that the appliance gives to you you are able to visualize how much space it is used on the system, as a global. There're other solutions that actually are able to do so.
That's the most important thing that I miss.
On another hand, I would like to see the web platform improved because it is a little bit confusing. There are options behind more and more options. If you try to get data about the performance, or research space, then it is confusing. Basically, anything to make things more clear for the user would be an improvement.
And, as important as the first thing I said, technical support needs to be improved, at least in Spain.
For how long have I used the solution?
I have been using the Fujitsu Data Duplication Appliance for approximately one year.
What do I think about the stability of the solution?
The stability of this solution is good, but in my opinion, the EMC Data Domain is a little bit better.
What do I think about the scalability of the solution?
In terms of scalability, this appliance gives us what we need. However, if you need to replication from one device to another, I don't know if it's that good.
We have approximately 50 users. They are all backup administrators.
How are customer service and technical support?
I have been in touch with Fujitsu technical support and this is the bad part of the solution.
How was the initial setup?
The initial setup is straightforward. It took one morning, perhaps three hours, to deploy it.
What about the implementation team?
I deployed this solution with the help of my co-workers.
Which other solutions did I evaluate?
I have also evaluated EMC solutions, and it is hard to choose between EMC and Fujitsu.
What other advice do I have?
My advice for anybody who is researching this solution is that if they want something that is pretty easy to use and manage, and they have a small or medium-sized business and they want to store their data on-site, then this is a good solution.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?