G Suite Enterprise Review

​There is a decent amount of information online about administering Google Apps, but more would be helpful.


What is most valuable?

  • Very easy to administer
  • Most users find it easy to use
  • It's free for many non profit organizations

How has it helped my organization?

It was much easier and cheaper for us than most email solutions as we didn’t have to worry about anything except setting up users.

What needs improvement?

People who are used to Outlook hate it but I’m not really sure what should be improved, as that is feedback that I got. I would love to see threading handled in a more “classic” inbox way. As far as I know, that’s everyone's biggest complaint about Gmail, and in most respects, Google Apps for Education email is just like Gmail.

For how long have I used the solution?

I've used it for over two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

It was extremely reliable.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's non-existent.

Technical Support:

There is a decent amount of information online about administering Google Apps, but more would be helpful.

Which solution did I use previously and why did I switch?

Google Apps was the only email solution we used.

How was the initial setup?

It was very simple.

What about the implementation team?

We implemented it in-house.

What was our ROI?

If we hadn’t had this product, we wouldn’t have had email. I’m sure someone has figured out that email in a business actually has negative ROI, but we’re all going to keep using it anyway.

What's my experience with pricing, setup cost, and licensing?

It was almost zero as we paid nothing for the licenses, and the setup cost was only a few hours of our time.

Which other solutions did I evaluate?

No we didn't as we were looking for a free and lightweight option, and Google Apps satisfied both.

What other advice do I have?

If switching, practice with one unimportant mailbox first. If you’re starting afresh, just follow the instructions.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarit_user177792 (Owner at a tech services company)
Consultant

The standard GMail interface can be a little bit annoying. The newest Google mail solution "Inbox" is very nice and includes the threading capabilities everyone has complaints about.

I believe Google Apps for Business includes SO much more than email though!
You have a whole plethera of Apps to help you and your organizaqtion such as Google Drive, Calendar, Analytics, Adwords, Webmaster Tools, Blogger, and Sites to name only a few!

Also there is a great training program for Google Apps for Business that walks you through setup and deployment. You can also get certified. check out this link:
http://apps-admin-course.appspot.com/

Thanks!

Jamie Privett
Hi-Tech USA
Hi-TechUSA.com