What is most valuable?
Overall, our team is happy with the solution.
The CI/CD pipeline management is the solution's most valuable aspect.
Everything is easy to configure and easy to work with. Our team finds it to be very user-friendly.
Generally, the volume control is very good.
What needs improvement?
I've looked at GitLab's roadmap. The only thing our company is really waiting on in terms of features is the development of metrics. We're looking forward to being able to take advantage of them.
For how long have I used the solution?
We've been using the solution for two years at this point.
What do I think about the stability of the solution?
We've never had any issues with stability. We're very happy with the setup we have and it works well for our team. We haven't had any issues with the product crashing or freezing and I don't recall dealing with bugs or glitches.
What do I think about the scalability of the solution?
The solution is very scalable. I'm not sure how many nodes we have currently, however, it is scalable. If we need the extra capacity, I know we can build it out and use different setups.
We have about 100 users in our company using the product.
How are customer service and technical support?
We've never needed to contact GitLab for technical support. I can't speak to the level of service their in-house team might give.
Which solution did I use previously and why did I switch?
We previously used SVN. We migrated everything over to GitLab.
How was the initial setup?
Our platform engineering team found the initial implementation pretty straightforward.
Within the organization, deployment took about a week. That said, we had to spend three weeks migrating from SVN, which is what we were using before.
There isn't really any maintenance required. It's not something we think about or worry about, really.
What other advice do I have?
We're just a customer. We don't have a professional relationship with GitLab.
We're using the latest version of the solution right now.
I would definitely recommend the solution to other organizations. It's pretty easy to use and can scale if you need to. It's stable as well. We're not really missing any features. It's great.
Overall, I'd rate GitLab nine out of ten. They can always improve, which is why I didn't give them a perfect score. What they are working on, based on their roadmap, is already quite impressive. We're looking forward to metrics coming down the pipeline later in the year.