What is our primary use case?
We are a consultancy company, and we mostly sell application tools such as Jira and Bitbucket, but sometimes, our clients have Gitlab or Github, and then we offer the consultancy experience in DevOps for improving the process.
All use cases for this solution are for the financial industry. Around 50% of our clients are financial services.
What is most valuable?
The most valuable features of Gitlab are integration with CIE and the ability to rapidly deploy solutions, projects, and applications. It is very easy to use, and there are no complaints.
What needs improvement?
It could have more security integrations and the ability to check the vulnerability of the code. I don't think it is a responsibility of Gitlab, but it would be nice to have more options to integrate with.
For how long have I used the solution?
I have been using this solution for about two or three years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Its scalability is good. Our clients are medium to large businesses.
How are customer service and technical support?
I have never used Gitlab's support.
Which solution did I use previously and why did I switch?
Sometimes, clients migrate from Gitlab to Bitbucket. Sometimes, they migrate from Bitbucket to Gitlab. The most important feature that they are looking for is more integration with other tools, and they find Bitbucket a better solution for that.
How was the initial setup?
What about the implementation team?
For deployment and maintenance, usually, most of our clients have one person who is a DevOps engineer or CCM Administrator. We contact them so that we can assist them.
Which other solutions did I evaluate?
The most evaluated option is Bitbucket.
What other advice do I have?
I would recommend this solution. I would rate GitLab an eight out of ten.
Which deployment model are you using for this solution?