GoToMeeting Review

Easy setup, easy login for attendees, but too sensitive to noise, system goes down a lot


How has it helped my organization?

Enables spontaneous meetings across geographies.

What is most valuable?

  • Ease of setup and login by attendees
  • Quality of screen sharing is adequate
  • Facilitates sharing visually, and not just via audio

What needs improvement?

Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

There are stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How is customer service and technical support?

Fair.

Which solutions did we use previously?

FreeConferenceCall.com

How was the initial setup?

The setup was simple.

What's my experience with pricing, setup cost, and licensing?

Negotiate for discounts.

Which other solutions did I evaluate?

WebEx and Skype for Business.

What other advice do I have?

I give it a seven out of 10. Poor error correction, too sensitive to noise. System goes down frequently as a result, and attendees have to redial.

Try Zoom, it is more stable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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