GoToMeeting Review

Lightweight, stable, and the whiteboard is good for taking notes during meetings


What is our primary use case?

We use GoToMeeting for online meetings and video conferencing.

What is most valuable?

The most valuable feature is that it is lightweight. There is no lagging and the meeting interaction is seamless.

The whiteboard for taking notes is a good feature.

What needs improvement?

I would like to see better support for mobile devices.

The limit size of meetings should be increased from 10 people to 25.

Integration with Google Docs would be a useful addition.

For how long have I used the solution?

I have been using GoToMeeting for almost two years.

What do I think about the stability of the solution?

We use GoToMeeting regularly, perhaps twice a week, and it is very much a stable product.

What do I think about the scalability of the solution?

With respect to scalability, you can accommodate a maximum of 10 people in a meeting. I think that it should be increased to 25.

How are customer service and technical support?

I have never been in contact with technical support.

Which solution did I use previously and why did I switch?

I have used multiple applications for meetings and video conferencing, including Microsoft Teams and Zoom.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

I did not require any assistance in implementing GoToMeeting. It takes between two and five minutes to deploy.

What's my experience with pricing, setup cost, and licensing?

GoToMeeting is a little bit expensive compared to other products.

What other advice do I have?

In summary, I find that GoToMeeting is a good product.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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