Grovo Review
I think that the short videos will increase usage over our previous platform, which were much longer tutorials.


Valuable Features

Valuable features are customizable learning tracks, and single sign on.

Improvements to My Organization

We have not yet rolled out access to our organization yet, but I think that the short videos will increase usage over our previous platform, which were much longer tutorials.

Room for Improvement

Access and seamless integration with other learning management systems.

Use of Solution

We’ve been using Grovo for less than 1 month.

Deployment Issues

No specific issues with deployment.

Stability Issues

No issues with stability.

Scalability Issues

Yes - in order to limit the number of available courses available, the process seems to be different than what was described when we signed our contract. We want more corporate training available and to limit what we would consider "personal" (ex. Etsy, Amazon). Limiting our library is not necessarily an issue but it is not necessarily easy.

Customer Service and Technical Support

Customer Service:

8/10.

Technical Support:

7/10.

Previous Solutions

Yes - wanted something new with shorter modules.

Initial Setup

Complex. I think a lot of the things agreed on or promised in the initial sales discussion are proving to be more difficult or do not work the way we understood them to now that we are in set up mode.

Implementation Team

In-house.

Pricing, Setup Cost and Licensing

Not sure of day-to-day cost – contract is for $40,000.

Other Solutions Considered

Yes – we evaluated both Skillsoft and Vodeclic.

Other Advice

Speak to someone on the technical side and not just the sales person. Have the people doing the set up on both sides meet prior to finalizing a contract. This will improve the set up process and probably speed it up as well.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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