HCL AppScan Review

The static scans are good, though there is no central management

What is our primary use case?

It is an application for security assessment or scanning for static environments.

With all customers, it is performing well.

What is most valuable?

The static scans are good, and the SaaS as well. 

What needs improvement?

There is not a central management for static and dynamic. This would be great, at least with competition such as Micro Focus.

For how long have I used the solution?

Less than one year.

How is customer service and technical support?

The technical support is knowledgeable. However, our issue is not enough resources supporting our region. For Dubai, which is in the Gulf region, we need more technical support resources.

How was the initial setup?

The initial setup is not that complex.

What other advice do I have?

Most important criteria when choosing to partner with a company: I started working with IBM only one year back. When I started a partnership with them, IBM had the security portfolio which covered most of the region where my customers were. IBM has a name with the support along the quality of its products.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
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