HCL Sametime Review

Simple yet reliable communication and real-time collaboration software

Valuable Features:

A very good communication and real-time collaboration software. It is simple, fast, reliable, keeps history and the best feature of all is its intelligence. It can detect if a user is away from keyboard and auto changes the status to away. So in case one forgets to change his/her status, it auto changes the status to away.

Room for Improvement:

It seems that the software might in the future, support the software telephony exchange but at the current time, it is not doing that and because of that one key feature of real-time communication is missing from it.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ITCS user

author avatarit_user4401 (Developer at a transportation company with 1,001-5,000 employees)

The company that I work for chose Lotus Sametime because it supports some useful features like online meetings with application and screen sharing and it has mobile device support. Another feature is voice and video integration, useful for IT administrators.

author avatarit_user2652 (Project Manager at a non-tech company with 10,001+ employees)
Top 20PopularVendor

Integration with mobile apps and online meetings has increased its demand. It has been proved as a very good chatting software for large sized organizations.