HCL Verse Review

A stable solution for mail and messaging

What is our primary use case?

We are an IT system integrator and this is one of the products that we provide to our clients.

This solution has both on-premises and cloud-based deployments.

What is most valuable?

The most valuable feature is the mail server.

What needs improvement?

This is an affordable solution but the price could be improved.

Security is very important to us, so improvements to this functionality are welcome.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

This is a stable product and we have had no big problems.

What do I think about the scalability of the solution?

This is a scalable solution regardless of the deployment model. The cloud-based deployment is very scalable.

How are customer service and technical support?

Since the acquisition of this solution, we are in a bridge between IBM support and HCL support. The IBM support was ok but we don't yet know if the support will be the same with HCL.

How was the initial setup?

The initial setup of this solution depends on the deployment model.

A cloud-based implementation is straightforward.

An on-premises deployment can be more complex because this is a very big product.

What about the implementation team?

Our team handled the deployment of this solution for our customers.

What other advice do I have?

This solution has been acquired by HCL.

This solution is the best one.

I would rate this solution a nine out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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