Hillstone E-Series Review

Secure connectivity and active directory integration simplifies remote working


What is our primary use case?

Our primary use case for this solution is general remote working and VPN setup. We're not using the VPN tunnels for any service, so it is just purely and utterly for remote working.

How has it helped my organization?

Working with the Hillstone E-Series has, from a remote perspective, allowed me to give my clients secure connectivity from a remote location to their offices or their servers. It’s a security system that has helped quite a bit.

What is most valuable?

The Hillstone E-Series currently offers everything I need. 

What needs improvement?

I am not sure if this solution offers active directory integration. Adding that feature will definitely be an advantage. Adding support to the interface will also help. If they can have reporting built into the solution, one can actually integrate into a call-center system.

For how long have I used the solution?

I've been using the Hillstone E-Series for around five months now.

What do I think about the stability of the solution?

This solution is very stable and I've had no issues with it. 

What do I think about the scalability of the solution?

I haven't looked at the scalability of this solution because I've only used it for one function. I will soon be looking at the other features it offers but I believe the Hillstone E-Series will allow me a lot of different changes that I can make to the solution. I do plan to increase my usage. It looks very scalable. I'm fairly sure it will allow me quite a lot of different changes that I can make to the solution. I plan to increase usage. We've been implementing the system and so forth, and I've not really compared it price-wise to anything else out there. 

How are customer service and technical support?

The technical support was fairly straightforward. 

How was the initial setup?

The initial setup of this solution was very straightforward and I didn't experience any problems. It took me about 20 minutes to install and implement.

What about the implementation team?

I installed it myself.

What's my experience with pricing, setup cost, and licensing?

So far we've only been implementing the system and I haven't really compared this solution to other options out there. We have used many different VPNs before. There are many free VPN solutions available as well as paid-for VPN solutions. Price-wise it will probably compete in the middle range to entry-level range. There is justification on what a product can do, as long as the product stays stable, people don't mind actually paying for the product.

Which other solutions did I evaluate?

I did evaluate other options but in the end, the Hillstone E-Series offered what I was looking for.

What other advice do I have?

Adding better integration to this solution will be beneficial. I will rate this solution a seven or eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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