Hitachi HiCommand Tiered Storage Manager [EOL] Review

Very nice & effective product for Hitachi family of arrays for online data movement.


What is most valuable?

Data Movement between tiers.

How has it helped my organization?

Promoting volumes from lower performing disks to higher performing disks, reduced or eliminated latency issues.

What needs improvement?

It's very good as is.

For how long have I used the solution?

5 years.

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

4 out of 5.

Technical Support:

4 out of 5.

Which solution did I use previously and why did I switch?

This is the first time we used such solution for data/volume movement between tiers.

How was the initial setup?

Straightforward.

What about the implementation team?

With vendor team as per the SOW, but easy installation & configuration. Blends easily into HiCommand Suite.

What was our ROI?

Very nice ROI, happy that it works when we are in need.

What's my experience with pricing, setup cost, and licensing?

Cost is only the license.

Which other solutions did I evaluate?

This is vendor specific product. Works on Hitachi arrays or arrays virtualized via Hitachi arrays. So no reason to evaluate other products.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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