Hitachi HiCommand Tiered Storage Manager Review
Very nice & effective product for Hitachi family of arrays for online data movement.


Valuable Features

Data Movement between tiers.

Improvements to My Organization

Promoting volumes from lower performing disks to higher performing disks, reduced or eliminated latency issues.

Room for Improvement

It's very good as is.

Use of Solution

5 years.

Deployment Issues

None.

Stability Issues

None.

Scalability Issues

None.

Customer Service and Technical Support

Customer Service:

4 out of 5.

Technical Support:

4 out of 5.

Previous Solutions

This is the first time we used such solution for data/volume movement between tiers.

Initial Setup

Straightforward.

Implementation Team

With vendor team as per the SOW, but easy installation & configuration. Blends easily into HiCommand Suite.

ROI

Very nice ROI, happy that it works when we are in need.

Pricing, Setup Cost and Licensing

Cost is only the license.

Other Solutions Considered

This is vendor specific product. Works on Hitachi arrays or arrays virtualized via Hitachi arrays. So no reason to evaluate other products.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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