Hitachi Tiered Storage Manager Review
​Online Storage Migration is valuable but should be vendor independent.


Valuable Features

Online Storage Migration.

Improvements to My Organization

GUI and support documents.

Room for Improvement

Should be vendor independent [like IBM SVC].

Use of Solution

I have been using the solution for 6 years.

Stability Issues

No.

Scalability Issues

No.

Customer Service and Technical Support

Customer Service:

Good.

Technical Support:

Average.

Previous Solutions

Yes, I have used IBM SVC. But few customer has only HDS Array. Thus I have to switch to HTSM software.

Initial Setup

Straightforward.

Implementation Team

Good.

ROI

60%.

Pricing, Setup Cost and Licensing

License cost.

Other Advice

Make it an in-build features of HCS.

Disclosure: My company has a business relationship with this vendor other than being a customer: Hitachi partner

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