What is most valuable?
Online Storage Migration.
How has it helped my organization?
GUI and support documents.
What needs improvement?
Should be vendor independent [like IBM SVC].
For how long have I used the solution?
I have been using the solution for 6 years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
Good. Technical Support
Which solution did I use previously and why did I switch?
Yes, I have used IBM SVC. But few customer has only HDS Array. Thus I have to switch to HTSM software.
How was the initial setup?
What about the implementation team?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
Make it an in-build features of HCS.
Disclosure: My company has a business relationship with this vendor other than being a customer: Hitachi partner
Oct 22 2014