Hitachi Unified Compute Platform HC Series Review

Storage Virtualization is the most mature in the market, but other brands have more features


What is our primary use case?

We are a partner and systems integrator. We implement it for our clients.

How has it helped my organization?

In our implementations, HDS Storage Virtualization has helped in migrating data with the least amount of downtime, compared to other storage technologies.

What is most valuable?

  • Replication
  • Storage Virtualization

The replication technology can move data faster than EMC MirrorView and requires less bandwidth. The Storage Virtualization technology is the most mature in the market, outside of IBM’s Storwize (which has a lot of compatibility issues, and EMC’s very expensive VPLEX solution); and it works.

What needs improvement?

An update to its technology would be good. The G Series has been around for more than five years and HDS seriously needs to ramp up, since the competition has better performance at a lower cost with better features and functionalities. For example, it needs redirect on write Snapshot, preconfigured storage tiering with better IOPS, built-in deduplication technology on hybrid disk, etc.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

HDS reaches a ceiling depending on model. The G200 cannot transition to G400, the G400 can transition to G600 but cannot transition to G800, which is the top-end model.

How is customer service and technical support?

I would rate tech support at six out of 10. The HDS call center is not as good as Nutanix, EMC, Pure Storage, etc.

How was the initial setup?

Fairly straightforward, though not as easy as NetApp or Nimble. LUN, RAID, and block size have to be architected and configured.

Which other solutions did I evaluate?

We are a systems integrator selling several storage solutions: NetApp, Tintri, HDS, EMC, Pure Storage, Nutanix. We prefer solutions other than HDS due to better post sales support, updates, ease of use, flexibility, etc. 

What other advice do I have?

My advice depends on the customer's requirements. If the environment is complicated and cross-platform, HDS would be a good product to consider. But if the environment is all VM or VMware, then perhaps they should look at other products which have more updated features and functionalities.

Disclosure: My company has a business relationship with this vendor other than being a customer: Authorized partner and reseller.
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