Hitachi Virtual Storage Platform F Series Review

Works well in all deployment models, but it is expensive and technical support needs improvement

What is our primary use case?

We are a distributor and we sell storage solutions, including the Hitachi Virtual Storage Platform. We do not work with this solution in the company.

What is most valuable?

The most valuable feature is that you can use it with all deployment models.

What needs improvement?

The user interface should be made simpler because it is difficult to manage.

Technical support needs to be improved.

Lowering the price of this solution would be an improvement.

How are customer service and technical support?

I don't like Hitachi's technical support. They are there but it is not perfect and they are not very much help.

How was the initial setup?

The initial setup is complex.

The length of time required for deployment depends on what you want to do, although it does not normally take more than one day.

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution.

What other advice do I have?

This solution is not customer-oriented, so my advice for anybody who is implementing it is to acquire help for the installation, setup, and configuration. 

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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