Hitachi Virtual Storage Platform G Series Review

A user-friendly solution that offers good stability


What is our primary use case?

We primarily use the solution for data storage and processing.

What is most valuable?

The solution is very user-friendly in terms of maintenance and configuration. It's also possible to connect the solution to other storage management solutions.

What needs improvement?

The solution needs to offer more support in our region. It's also quite expensive.

Since we can't get support, it would be helpful if there was more documentation online to help users navigate the solution when they run into issues or have questions.

For how long have I used the solution?

I've been using the solution for between three and five years.

What do I think about the stability of the solution?

The solution is very stable. We haven't had any issues with it.

How are customer service and technical support?

We don't have access to technical support in our region.

If you previously used a different solution, which one did you use and why did you switch?

Previously we used IBM systems. We switched to Hitachi about 20 years ago.

How was the initial setup?

The initial setup was difficult, as we don't have access to assistance. We had some issues around configuration. We needed to know things like what kind of raid is the best, or what kind of replication is ideal. We had to seek out answers online to get the information we needed.  

What other advice do I have?

I would rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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