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HPE 3PAR Flash Storage Review
We've standardized with it as it's a good combination of equipment, support, and implementation staff. The only issues we have had are with deployment.


Valuable Features

Excellent support staff and quality equipment.

Improvements to My Organization

The 3PAR arrays provide excellent performance for a very reasonable price point.

Room for Improvement

Their installation and design engineers leave something to be desired.

Use of Solution

I've used it for five years.

Deployment Issues

The only issues we have had are with deployment. Depending on the quality of the installation engineer, one must keep a close eye on them in order to make sure that the equipment is connected and configured properly.

Customer Service and Technical Support

8/10 - most of the support staff are top shelf, but service can be ponderous if the wrong engineer is engaged.

Previous Solutions

I have used other HP arrays, EMC, Netapp, and Fujitsu. HP 3PAR by far has the best combination of great equipment, very good support, and good implementation staff. We have standardized on HP 3PAR for this reason.

Initial Setup

As with most arrays, that is dependent on the system you’re installing. We tend to be “power users” and push the edges of how the equipment is used. In most situations, the setup is straightforward.

Implementation Team

We engage HPs installation teams. My advice would be to make sure that future expansion plans are thoroughly discussed at the first installation to make sure that the array is as future proof as possible.

ROI

My team isn’t exposed to ROI.

Pricing, Setup Cost and Licensing

I can say that one can realize very nice discounts if the order is placed towards the end of the calendar year, as that coincides with HPs fiscal end of year. Licensing for some features can be quite expensive, so one should take care to fully vet out which features should be licensed. Don’t let the sales team oversell licensing and make sure that the installation plan is fully understood.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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