What is most valuable?
- The ease of scaling.
- It's ability to provide different endpoints with different amounts of scalable storage.
- The way that it integrates with different HPE systems, such as the CLX, which is a cluster extensions package.
- The ability to migrate workloads from one data center to another.
How has it helped my organization?
The greatest benefit is its uptime. Also, performance and flexibility are very good. It runs both virtual workloads, as well as, native presentation workloads for both Windows and Unix environments. That's the main benefit. One of the other benefits is the way that it does consolidation and deduplication inline with the flash arrays.
What needs improvement?
We rely on WORM, so some sort of WORM feature would be good. We have to use other platforms for that. It would be nice to have that on the table right here.
What do I think about the stability of the solution?
We've had no issues with stability. All failures have been handled seamlessly within the platform. We've had controllers fail and they haven't impacted performance or stability at all. All very good.
What do I think about the scalability of the solution?
Scaling is really easy. We can do online scale-ups adding more capacity and adding controllers without impact to the serviceability of the system. It’s all very good.
How is customer service and technical support?
Technical support's been very good. The dedicated help desk for the 3PAR platform has always been very good. We’ve used them for troubleshooting where certain things don't happen the way that you'd expect them to. Sometimes this is our perception of what we feel we should do and not necessarily a shortcoming of the platform. It's just something we'd expect them to do.
Which solutions did we use previously?
We were using a legacy EVA system. It was just a natural choice. We needed to maintain the CLX packages that were also available for the EVAs. So when we wanted to refresh, it was the natural solution because it supported that and it was more up-to-date technology.
How was the initial setup?
I was involved in the scoping of the solution. We were able to consolidate down from some of the old arrays very easily. In terms of implementation, I can only defer to the amount of time that it took, because it only took a couple days after the issue.
Which other solutions did I evaluate?
We were looking at NetApp and EMC.
What other advice do I have?
When picking a vendor, the ability to execute on time and deliver on time is most important.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jan 24 2017