What is most valuable?
I think the storage is very good, the way it stores, the thin provisioning it provides, and the data protection. And it's easy to deploy in any environment. We are using VMware. So for me, it's a right click and it's deployed. We can configure and create LUNS very easily with 3PAR management, and the interface is very user-friendly. Easily understandable.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
For me, now, it's a stable product.
What do I think about the scalability of the solution?
Of course it will meet our needs going forward. We have just utilized maybe 30 to 40 percent. It should be scalable for up to five more years.
How is customer service and technical support?
We have proactive support on it, the logs are being sent to the proactive team, they are working fine. Before we notice that there's a problem in the storage, or any part, any hard disk, they already notify us, and the part is already delivered. The engineer is already coming in, and the support is very good.
What other advice do I have?
I think HPE is the best because of the after-sale support they provide. Not all companies provide that much support. I don't want to name any vendors on this, but some vendors, when you have a problem they will tell you, "Our engineer is not available," or "The product is not available," or "The part is not here, it will come in two weeks," and that sort of thing. But HPE support, I feel it is the one. Within four hours, the product is delivered. Within the next hour after product delivery, the engineer is available to support me.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Dec 20 2017