What is our primary use case?
It is our main point of storage for many applications. We use VMware so we have all the hosts connected to the 3PAR and that's the central point of storage for our whole organization. It's definitely critical, we can't live without it because that's where all the servers and data are hosted, on the 3PAR.
What needs improvement?
The interface to manage it could be improved. I was looking at OneView. Something basic like that should be available with the 3PAR. OneView has all the bells and whistles, all the features, but I think something basic and similar to that should be come with the 3PAR, at least for monitoring managing it.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It has definitly been very stable. We haven't had any issues with the 3PAR for years.
What do I think about the scalability of the solution?
We believe it will meet our needs in the future. In fact, we already did an upgrade to the 3PAR, because another company was moving to the same location we use and we didn't have enough space. It was really easy, we just had to add more hard drives and another chassis. It was very straightforward to do the upgrade and scale the 3PAR.
It was a matter of hours. Once the chassis was installed, and then the upgrade was added to the chassis - adding the drive - it took a couple hours to do the whole thing.
How is customer service and technical support?
The support is very good, they're generally very responsive. I haven't had any issues with them in terms of responding in a timely manner to any request that I have had.
Which solutions did we use previously?
We came from the EVA which was the previous version and this is, hands-down, way better. It has a smaller footprint and is actually quicker than the EVA.
What was our ROI?
There has definitely been a return on investment. Usually what we do is lease equipment. We are leasing the 3PAR for three years, but after the three years I know we are going to use it for longer. I don't think that we are going to use it for less than five years, so at the time I bought the support for five years, knowing that after the three years with the lease, we were going to buy it out. We are probably going to keep it for five to seven years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jun 28 2018