What is our primary use case?
We have two use cases:
- We use it with our internal applications, so for internal use.
- We are provider of national research computing infrastructure. Therefore, we are using it out there with all our systems.
There are not many mission critical applications or processes that we run on 3PAR. The mission critical applications are usually the ones for internal university purposes, like ERP systems. Our research systems are not a mission critical since our researchers can run their computing again in a week.
How has it helped my organization?
If it runs, and you don't know about it, that is the best thing that you can have in IT infrastructure. This is what 3PAR does for us.
What is most valuable?
It is very fast and has effective processing.
What needs improvement?
I want artificial intelligence. I don't want anybody from my team to touch it anymore. I want the AI to do everything. I see this as a piece of hardware, which I don't want see and don't want to care about. I want some AI over it, not because I want to fire all my team, but what I want my team working on is definitely not to take care of our hardware.
What do I think about the stability of the solution?
It has basically never failed. It is a very stable thing in our environment. We don't have such experience with the other things that we have.
3PAR's availability is fantastic and the maximum.
What do I think about the scalability of the solution?
We are just a customer, who bought a solution and are running it. We don't really do much about it. From what I know, the scalability should be okay. Generally, it was one of the reasons why we purchased 3PAR, because we believed we will grow, etc. However, it is difficult in the public sector if you can't do an RFP for a specific product. So, you need to live with whatever you buy or whatever is the best combination on the market.
We haven't really purchase any more 3PARs after our initial buy, and that was a few years ago.
How are customer service and technical support?
I have never used the technical support, but my team is okay with it. At the time when we implemented 3PAR into our environment, we really needed some help. We had some issues, which were mostly on our side, but my team was very satisfied with the support.
Which solution did I use previously and why did I switch?
We previously used a number of small servers with disks attached to it, distributed all over to data centers. This was absolutely not effective and terrible.
We had quite obsolete infrastructure. We were thinking about whether we should just upgrade it a little bit or if we should take a different path. At that time, a few years ago, 3PAR for us was a change to a very different type of storage. Today, I would say that it is standard. However, at that time, it was a change. We wanted to improve and start doing things differently. In general, at the time, 3PAR was from today's perspective, like implementing AI over our whole infrastructure. It was a giant leap forward.
How was the initial setup?
The initial setup was quite straightforward. We didn't need any complex preparation or changing a lot of things in our environment to integrated it. It was quite straightforward. Bringing books and bringing it into the lab in a few days, then everything was migrated. It was very easy.
What about the implementation team?
We had a reseller helping us implement it, then we took over. The experience with our Czech reseller was great.
What was our ROI?
We have seen ROI. While the costs were quite high at the time of purchase for our environment, the ease of use and the fact that it hasn't failed all the time, working fine, that makes it worth buying.
3PAR has increased your performance. At the time that we purchased 3PAR, it was much more powerful than any of our previous storage.
3PAR has helped our company reduce the time to deployment by 60 percent. It is easier than before.
The solution has improved our throughput.
Which other solutions did I evaluate?
We did evaluate other vendors originally. We looked at Dell EMC and all the competitors in the market. We chose HPE because they had the best technology and performance.
We have had a very good experience with 3PAR, so we will probably not be looking at different vendors or solutions.
What other advice do I have?
Definitely look at 3PAR. It is worth it.
We do use the Memory-Drive Flash. We don't have any problems with latency anymore that we had eons ago. However, I can't really tell you from a technical perspective if it was from implementing 3PAR or something else.
We do not use InfoSight predictive analytics yet, but I would like to.
The biggest lesson learned is 3PAR is good, and I want it for future. Let us find a way how to do it. It was a giant leap in technology at the time that we purchased it, and I would like to do the same next time, which will be very close. While I wouldn't say not to buy a 3PAR again, we will need a new technology that will do the giant leap forward again. We need a big step once every few years instead of doing granular steps every year.