HPE 3PAR StoreServ Review

We are able to cohost and it is still able to deliver the availability and speed we need

What is our primary use case?

We provide DoD services for military healthcare. The storage is used for healthcare delivery.

How has it helped my organization?

It allows us to cohost as needed. We are able to put more systems on one data storage system and it is still able to deliver the availability and speed that we need it to deliver.

All-flash also positions us for growth. We can look to simplify things while still maintaining the reliability and speed that we need to deliver quality healthcare.

In addition, it has increased our performance and it has improved our throughput. The latter improvement means that we're able to ensure that the users can get to their data as quickly as they need it, and that it responds to any queries that they have. It's able to meet their daily needs.

What is most valuable?

  • The reliability - the solution's availability is really good
  • The amount of storage that you can have on a system
  • The speed

What needs improvement?

We've started to see an issue with the older models that we have. We've had issues where facilities would have unscheduled power outages or scheduled power outages and the 3PARs weren't able to come up successfully. We actually had an incident recently where it wiped data that we didn't anticipate would be wiped.

We will be having sidebar conversations with them later today, here at HPE Discover 2019, to talk about some of the possibilities that we're looking at.

Going forward, we're looking for bigger capacity and drives, which I know they're looking at. We want them to ensure the speed and reliability because keeping those systems up and running, 24/7, is important to us.

What do I think about the stability of the solution?

The stability and scalability of the solution are great. They're among the reasons that we selected this product.

How are customer service and technical support?

Technical support has always been great. We have to be available 24/7, 365, and for what we've needed, they've always provided really great support.

Which solution did I use previously and why did I switch?

We've had a long-standing working relationship with HPE. They're a trusted solution, so we've continued working with them.

What about the implementation team?

We deployed it ourselves, although we had HPE come in and give us some guidance and then they were available by phone. We worked together but it was pretty easy to do. The HPE consultants have been great. Whenever we've needed assistance, they've been available and able to provide us with the assistance that we need.

What was our ROI?

The fact that it's able to provide the speed and the reliability that we need means fewer outages for the hospital. That means less back-filling the data so it's worth the money that they're spending.

Which other solutions did I evaluate?

We have looked at other vendors but a lot of them couldn't handle the capacity or the speed or the reliability that we needed.

What other advice do I have?

It's a great product. Their support is great. We even have the ability to have loaner products provided to us as an option. We can have the products come inside and test and use them before we make our final decision. That helps with the analysis and recommendation process, so it's been a great partnership with HPE.

We haven't really had any significant issues. So other than that it's able to provide what we need and that the customer service is great, we haven't learned any big lessons from using it.

We don't use too much deduplication, but from what we've seen so far, it seems to execute what we need it to execute.

Once we get this issue that we've had recently resolved then I would say it's a ten out of ten. We haven't had any real issues with it.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More HPE 3PAR StoreServ reviews from users
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