The most valuable features for us are the flexibility and expandability of the platform itself. Also, there are regular updates with the software which bring out new features. The licensing policy is such that it brings us some additional revenue if we ever needed it. It's quite clear what kind of license we're purchasing.
Improvements to My Organization
It's simplified our management and increased the speed of our applications. We're able to use different solutions on 3PAR. It's become easier and faster to do.
Room for Improvement
We'd like to remove some of the barriers to integration with Microsoft. Having the same level of integration with Microsoft as with other applications would be an improvement.
Use of Solution
We went with it quite recently.
We are fortunate that they haven't had any incidences yet. It just works.
We are not too big in terms of scalability. But we're quite scalable in case we need to scale, but we haven't had to yet.
Customer Service and Technical Support
They were quite professional and were able to fix some issues that we had before. We also have service contracts with partners, which provides us some assurance in case something happens.